← Back to home

Terms of Service

Last updated July 21, 2026

These Terms of Service ("Terms") form a binding agreement between you and Crossover Labs ("Make Me A Proposal", "we", "us", or "our") and govern your access to and use of makemeaproposal.com and our proposal service (the "Service"). Please read them carefully. By creating an account, purchasing, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Definitions

• "You" means the individual or entity using the Service.
• "Proposal" means a document we create for you based on the information you provide.
• "Content" means the information, text, files, logos, and other materials you submit.

2. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of the information you provide and for all activity under your account. Keep your credentials secure and notify us promptly of any unauthorized use. You represent that you are authorized to submit any client details, pricing, files, or logos you provide to us.

3. The Service and delivery

Make Me A Proposal helps you produce business proposals. You provide details through a walkthrough or chat, a person reviews and designs the proposal, and it is delivered to you. Delivery timeframes shown on the Site are good-faith estimates and are not guarantees. We may modify, suspend, or discontinue any part of the Service at any time.

4. Free proposal, pricing, and payment

• First proposal free. Your first proposal is provided at no charge. Additional proposals are paid, either individually or through a subscription, at the prices displayed at the time of purchase.
• Payment. Payments are processed by Stripe. By purchasing, you authorize us and our payment processor to charge your selected payment method for the amounts due, including applicable taxes.
• Subscriptions. Subscriptions renew automatically for the stated period until cancelled. You may cancel at any time from your account; cancellation stops future renewals, and you retain access through the end of the current billing period. We may change subscription pricing on renewal with prior notice.
• Revisions. Where a plan or listing includes a number of revisions, revisions beyond that number may require an additional order.
• Refunds. Except where required by law, payments are non-refundable. If you are not satisfied, contact us and we will work in good faith to resolve the issue.
• Failed payments. If a payment fails, we may suspend paid features until payment is resolved.

5. Your Content and license

You retain all ownership of your Content. You grant us a worldwide, non-exclusive, royalty-free license to host, use, reproduce, modify (for formatting and design), and process your Content solely to provide the Service to you, including creating and delivering your Proposal and operating your account. You are solely responsible for your Content, including its accuracy and any pricing, claims, or representations it contains, and for ensuring it does not infringe the rights of any third party.

6. Deliverables and your use of them

Upon delivery, the finished Proposal is provided to you for use in your business. You are responsible for reviewing each Proposal before you send it to your client. We do not guarantee that any Proposal will win work or achieve any particular result. Sample proposals and figures shown on the Site are illustrative and, unless expressly stated, do not represent a specific client's actual results.

7. Acceptable use

You agree not to, and not to permit anyone to: (a) use the Service for any unlawful, fraudulent, deceptive, infringing, or harmful purpose; (b) submit content you are not authorized to submit; (c) interfere with, disrupt, or overload the Service or its infrastructure; (d) attempt to gain unauthorized access to any part of the Service; (e) reverse engineer or scrape the Service except as permitted by law; or (f) misuse the chat concierge, including attempts to manipulate it into producing prohibited output. We may investigate and take appropriate action, including suspending or terminating your account, for any violation.

8. Human review and AI-assisted intake

The intake may use an AI assistant to help gather your details, and a person reviews the Proposal before delivery. AI-generated drafts may contain errors; you remain responsible for reviewing and approving the final Proposal.

9. Intellectual property

The Service, including the Site, software, design, and our trademarks, is owned by Crossover Labs and its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you in these Terms, we grant you no rights in the Service. You may not use our names, logos, or branding without our prior written permission.

10. Confidentiality

We treat the non-public business information you submit as confidential and use it only to provide the Service, consistent with our Privacy Policy. You agree to keep any non-public information we share with you confidential.

11. Third-party services

The Service relies on third-party providers, including Google (authentication and database), Stripe (payments), Anthropic (AI), and Resend (email). Your use of those features may be subject to the third party's terms, and we are not responsible for third-party services.

12. Disclaimers

THE SERVICE AND ALL DELIVERABLES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY PROPOSAL WILL PRODUCE ANY PARTICULAR OUTCOME. WE ARE NOT YOUR LAWYER, ACCOUNTANT, OR FINANCIAL ADVISOR, AND NOTHING WE PROVIDE CONSTITUTES LEGAL, TAX, OR FINANCIAL ADVICE.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CROSSOVER LABS AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify and hold harmless Crossover Labs and its owners, employees, and contractors from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

15. Termination

You may stop using the Service and request deletion of your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

16. Governing law and dispute resolution

These Terms are governed by the laws of the United States and the State in which Crossover Labs is organized, without regard to conflict-of-laws principles. Before filing any claim, you agree to first contact us at adam@blrbdigital.com and attempt in good faith to resolve the dispute informally. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in that State, and you consent to personal jurisdiction there. To the extent permitted by law, you and we waive any right to a jury trial and agree that claims must be brought in an individual capacity and not as part of a class action.

17. Changes to these Terms

We may update these Terms from time to time. We will revise the "Last updated" date above and, for material changes, provide additional notice. Your continued use of the Service after an update constitutes acceptance of the revised Terms.

18. General

These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. You consent to receive communications from us electronically, and agree that electronic communications satisfy any legal requirement that a communication be in writing.

19. Contact

Make Me A Proposal, a product of Crossover Labs. Questions about these Terms? Email adam@blrbdigital.com.